Simplify communications and enhance customer relationships!
With Spl Chats, the integration of WhatsApp, Facebook Messenger, and SMS with Vtiger CRM becomes a powerful tool to enhance communication, productivity, customer service, and lead conversion. Everything in one place, easy and accessible.
BENEFITS
Multichannel
Integrate, centralize, and identify WhatsApp, Facebook Messenger, and SMS chats directly in your CRM with ease. Manage your contacts, conversations, and follow-ups without wasting time switching between platforms.
Increased Efficiency
Assign chats to your team and resolve inquiries faster. Store and manage the entire conversation history in one place. Everything is synchronized so you can focus on what matters most: growing your business.
Instant Conversion
Quickly and easily convert chats into leads. In just seconds, you can record the client's details, create a new lead, and begin following up without losing the context of the initial conversation.
Personalized Attention
With real-time integrated Vtiger CRM information, you’ll have all your customer data at hand while chatting. Provide quick, personalized responses using predefined templates tailored to each interaction, enhancing the customer experience.
WhatsApp, Messenger, and SMS Features
Perform all actions directly from your CRM, such as sending emojis, photos, videos, and files. Enhance customer interaction by offering a more dynamic and personalized messaging experience, all without leaving Vtiger.
Real-time Notifications
Ensure you never miss a message with our instant alerts. Receive notifications the moment your customers reach out, so you can respond immediately and maintain smooth, effective communication.
Chat from Main Modules
Interact with your leads, contacts, and accounts using your preferred communication channel. Everything is in one place, without losing productivity.
Security and Control
Protect your customers' information with complete security. Spl Chats complies with the highest privacy standards, ensuring that your conversations are always safe.