Connect directly with your leads and customers through Facebook Messenger, one of the most popular instant messaging tools. Start selling in minutes and speed up your sales. Connect to Messenger from Vtiger CRM and centralize the management of your conversations on a single platform.
BENEFITS
Real-Time Chat
Your agents can communicate directly with leads or customers from Vtiger without needing to switch platforms.
Instant Interactions, Faster Sales
All chats are assigned to your agents, improving customer service and response times.
Smart Chat Organization
Keep everything under control. Classify each conversation by assigning a personalized status for better tracking and management of your interactions.
Quick Chat-to-Lead Conversion
Increase your sales opportunities. Quickly and easily convert chats into leads. Don’t let any opportunity slip away.
Campaign Tracking
See the impact of your ads. Know exactly which ad or campaign each chat comes from, allowing you to optimize your advertising efforts.
Predefined Responses
Save time with message templates. Create and use predefined responses to speed up your agents' reply times, providing fast and efficient service.
Advanced Messaging Features
Enhance the customer experience. Send emojis, photos, files, videos, etc., to create a more dynamic and personalized messaging experience.
Pending Chat Monitoring
Never lose a customer due to lack of response. Easily identify chats that have not yet been answered by your agents, ensuring quick and efficient service.
Chat from Leads, Contacts, and Accounts Modules
Access all information from one place. Start conversations directly from leads, contacts, and accounts, facilitating communication without needing to switch windows. All in one platform.
